Information Technology Services strives to provide excellent IT customer support that enhances and supports the mission of the University of Rochester School of Nursing. The ITS team provides backup services, hardware, software, and project support for our faculty, staff, and students.
Call the ITS Helpdesk
Reach the ITS Helpdesk at (585) 275-7500 (x5-7500)
Hours:
- 8 a.m. to 12 a.m. Monday through Thursday
- 8 a.m. to 10 p.m. Friday
- 10 a.m. to 10 p.m. Saturday
- 10 a.m. to 12 a.m. Sunday
This desk is staffed with Miner Library representatives who will create a ticket for you or will escalate to the appropriate SON ITS team member in cases of appropriate need. After 8 p.m., this rolls over to the University IT help desk after hours. Additionally, you may call this number to report a classroom technology issue and you should get a response in person within 10 minutes from the School of Nursing Classroom Technology Support team.