Coronavirus (COVID-19): Resources and Updates

Information for School of Nursing Students: All School of Nursing courses for the remainder of the semester will take place online beginning Monday, March 23rd. See our FAQ page for more information

COVID-19 Frequently Asked Questions

All School of Nursing courses for the remainder of the spring semester will take place online beginning Monday, March 23rd.

  • For more information on COVID-19 and how to minimize the spread of infection visit the Universities page  here.

  • If you are sick or you or a close contact may have been exposed, call University Health Service at 585-275-2662 for guidance.

This is a Question and Answer section pertaining to the University’s decision to move all classes online. 

Prospective Students FAQ's

Accepted APNN Summer Cohort Student FAQ's


Is the school open? Can I come to Helen Wood Hall?

The University of Rochester School of Nursing is open, but students are not permitted in Helen Wood Hall until further notice, in accordance with statewide recommendations for reducing the spread of COVID-19. Social distancing is one of the most effective tools we currently have, and limiting visitors and students congregating at the School of Nursing will greatly reduce our risk of further spreading the virus. Didactic courses and instruction will be conducted virtually through the summer 2020 semester. We expect traditional business operations to resume during the fall 2020 semester.

Can we still use the student resources? Student lounge? Miner library?

Helen Wood Hall is temporarily closed to students, and non-essential staff and faculty. The school will continue to offer student resources, including library and CAPS resources, on a virtual basis.

Will clinicals continue?

Select clinical placements resumed March 30, and have been arranged to optimize hands-on opportunity while ensuring a safe environment for our students and faculty.

I’ve never taken an online class before. What do I need to know? 

Many of our students are digital natives, but they may not be as comfortable using technology in an educational setting as they are for social or other personal pursuits. Here are some general tips to help you adjust to the online setting:

  1. Make sure you are in a quiet room and won’t be disturbed while class is in session. (Thank your family and friends in advance for this!)
  2. Sign on 15-20 minutes before the session begins to test your audio and video
  3. Use headphones or turn your mic off if you are not talking to limit the amount of background noise.

We will be using Zoom videoconferencing software, which we expect will be very easy for students to use. If you have any difficulty, the following links may be helpful. You may contact our ITS Help Desk at 585-275-7500 or email

Zoom “Getting Started” -

YouTube tutorials -

Zoom knowledge base -

Will I be able to graduate?

Your road to graduation will not be adversely affected by these outside events. We will continue to support and advance your continued academic progression and ensure that students have every opportunity to meet all necessary graduation requirements. Though we may make changes in course format, testing, or grading, the quality and depth of knowledge offered to students will be maintained and student services will continue.  Due to restrictions on large social gatherings, the school's traditional Commencement ceremony has been cancelled, but a virtual event will be held at the completion of the semester in May to recognize our graduating students.

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How does this affect my application status?

The admissions team and faculty program directors are working closely to continue thoughtful review of applications for the fall 2020 semester, including interviews which will be conducted via Zoom videoconferencing software. If you do not have access to a device which supports Zoom video conferencing, you will be welcomed to interview by phone, instead. The admissions office will continue to be available by email and phone with questions or concerns in scheduling. Please contact the admissions office with any questions or concerns regarding your application or interview format.

I can’t get/send transcripts because my school is closed. Can I send unofficial transcripts? 

The University of Rochester School of Nursing will accept unofficial transcripts for file evaluation for the fall 2020 semester. Upon matriculation, you will be required to submit official transcripts to us as you are able, but no later than two weeks following the first day of classes, to maintain your matriculation status. You may upload copies of your unofficial transcripts through your application portal. Please upload each school’s transcript as its own file as an “Unofficial Transcript.”

What implications will P/F grading or other changes to grading policies due to COVID-19 have on my transcript and application?

Many colleges and universities are changing their grading policies this term, which we understand may affect prospective students’ cumulative GPAs. In accordance with the University’s position, we encourage applicants to include in their personal statements special circumstances as well as achievements that may not be apparent due to these modified grading policies. We will consider all of these factors as we evaluate applications.

Can I still meet with counselors/faculty?

The UR School of Nursing will be offering “Personal Virtuals” through the remainder of the semester. Personal Virtuals will be a virtual visit where we will leverage Zoom videoconferencing technology to conduct our traditional campus visits. Video stream of the session will be available, and while our admissions team will be on camera, you will not be required to activate your webcam functionality to participate.

I am scheduled for an interview but am also on-call to help fight COVID-19 spread in my area. Can I reschedule an interview, if needed?

Absolutely. Many of our applicants are being deployed to address the spread of COVID-19, and the admissions committee understands the need for flexibility. If possible, please send an email to SON-INFO@URMC.ROCHESTER.EDU with any rescheduling needs, and the admissions team will be happy to assist. Additionally, if you find your work schedule is not compatible with the available interview schedule, please send us a note and we will work to schedule an interview which will work with your schedule.

Will this change the timeline for decisions? 

Your application will be reviewed in the quickest manner possible. We expect only minor delays in processing of materials, so you will maintain the ability to log into your applicant portal to manage, view the status of application materials, as well as admissions decision updates. However, it is important to note our family at the School of Nursing, including faculty and senior leadership, are committed to preserving the student experience and quality of programming as we transition our didactic coursework to a virtual format for the duration of the academic year. Please be aware this may inadvertently cause a delay in application review, and we appreciate your patience. Our admissions team is still accessible virtually, and by phone, and is happy to provide additional updates to you regarding your application file upon request.

Will application deadlines be extended?

For prospective students applying to any program at SON, who are working towards a published April 1 deadline, we will extend the deadline to May 1 to allow students to address any personal or familial needs without added pressure of an immediate admission deadline.

Will the school still be holding classes for the summer semester? 

Yes. The University remains operational, though at this time, traditional operations and academic instruction methods have been changed in accordance with statewide recommendations for reducing the spread of COVID-19. Most classes are still being offered in a virtual setting for the summer 2020 semester, with necessary exceptions. We expect that we will be able to operate under normal circumstances for the fall 2020 semester.

Should I still plan to come for the summer semester?

Current restrictions apply indefinitely, affecting the remainder of the spring semester, as well as the summer semester. We expect that we will be able to operate under normal circumstances for fall 2020, including our new student orientation. As new information arises regarding the spread of COVID-19, we will assess and announce any changes our community can expect regarding class delivery format and business operations as soon as possible. You can expect to hear updates as they become available via email from the admissions office, and on this COVID-19 FAQ webpage.

I’ve already booked my travel for the summer semester, and now I can’t travel. What should I do?

If your travel is an issue, please contact the admissions office to let us know your status. The best method of contact for the admissions office is by phone (585-275-2717 or 585-275-2375) or via email at

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Do I have to reapply?

No, you will not have to reapply for admission. You are automatically accepted to our fall 2020 cohort, or you may defer to spring 2021, depending on your preference.

I deferred to fall 2020 or spring 2021. When will I receive updates about my next steps?

Once you have confirmed your decision with the Admissions Office, you will receive all necessary updates and instructions corresponding to your new entry semester.

How does this affect my University housing arrangements?

If you have questions about University housing or deposit fees, or need assistance with off-campus housing, please contact the Office for Residential Life and Housing Services at, or (585) 275-3166.

What happens to my deposit?

Your deposit will be applied to whichever semester you decide to enroll, whether fall 2020 or spring 2021.

I was accepted to the Accelerated Master’s program. How does this affect me?

We typically do not enroll our Accelerated Master’s students in the fall semester, but we will support any admitted Accelerated Master’s student from the summer 2020 semester to the fall 2020 semester upon request.

What does this mean for my scholarship award?

Scholarship awards will be maintained for those who intended to enroll with us for summer, and will be applied to whichever semester you choose to enroll, whether fall 2020 or spring 2021.

What does this mean for my other financial aid?

For questions about your financial aid, please contact our financial aid counselor Kendall Knight.

What should I do about my travel arrangements?

If your travel is an issue, please contact the Admissions Office to let us know your status. Call us at (585) 275-2717 or (585) 275-2375, or email us at

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For any questions about your deferral, please contact the admissions office at 585-275-2717 or 585-275-2375 or via email at Or you may contact Dean Kathy Rideout directly at

This document was last modified .

Message from Dean Rideout (3-11-20)

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