Request Help:
- Computer support and questions - SON_helpIS@urmc.rochester.edu
- Blackboard - SON_helpBB@urmc.rochester.edu
- PDA- SON_helpPDA@urmc.rochester.edu
- ERI - SON_helpERI@urmc.rochester.edu
- Webmaster - webmaster@son.rochester.edu
Common Requests:
- Audio/Visual support
- Change Password
- VPN Access
- Wireless
- Map a network Drive
FAQ's:
Email Support:
- Account requests
- Webmail
- Spam
Security:
- Security concerns
- Secure your stuff
- Personal information
Technology Resources: